Welcome to FineProxy! These Terms of Service (“Terms”) govern your access and use of FineProxy and any related software, services, and documentation we provide (collectively, the “Services”). By using our Services, you confirm that you’ve read, understood, and agreed to these Terms. If you disagree with any part of these Terms, please refrain from using our Services.
To use our Services, you must be at least 18 years old and capable of forming a legally binding contract with FineProxy. By using our Services, you affirm that you meet these criteria.
2. Service Rules
3. Refund Policy
FineProxy offers a guaranteed 24-hour money-back guarantee from the time of purchase. This refund will be processed in the same manner as the original form of payment. In order to initiate a refund, please reach out to our Customer Service Team.
Please note, we diligently monitor the number of refund requests. In instances of excessive refund requests, specifically more than three within a single month, FineProxy reserves the right to refuse the refund request.
Beyond the 24-hour window, customers may cancel their order. Refunds under these circumstances will be provided as a credit for unused funds on your internal balance. Order cancellations are permitted once every three days. This option can be accessed in your personal panel.
If for any reason you are unsatisfied with the proxies you have purchased, we encourage you to contact our Technical Support Team to process your refund.
By purchasing any product or service from FineProxy, you are agreeing to the terms set out in this Refund Policy.
4. Speed Limitations
The company provides unlimited traffic for all tariff plans unless otherwise specified in the terms. However, speed restrictions are in place depending on the number of IP addresses:
- From 1 to 3,000 IP: 500 Mbps
- From 3,000 to 5,000 IP: 1 Gbps
- From 5,000 to 15,000 IP: 1.5 Gbps
- From 15,000 to 25,000 IP: 2.5 Gbps
- Over 25,000 IP: 5 Gbps
The company reserves the right to suspend the service if these limits are exceeded. To upgrade your speed, please contact technical support; an additional fee will apply.
5. User Accounts
You may need to register for an account to access certain features or functions of our Services. You are responsible for maintaining the confidentiality of your account password and for all activities associated with your account. FineProxy is not liable for any loss or damage arising from your failure to safeguard your account.
6. Acceptable Use
You agree to use our Services lawfully and not to violate any laws, regulations, or the rights of others while using our Services. You are expressly prohibited from using our Services for any illicit or unauthorized purpose, including but not limited to fraud, harassment, or distributing malware or other harmful code.
8. Intellectual Property Rights
All rights, title, and interest in and to our Services, including any intellectual property rights, are and will remain the exclusive property of FineProxy and its licensors.
9. Changes to Terms
We may update these Terms from time to time. When we make changes, we’ll make the updated Terms available on our website and update the “Last Updated” date. By continuing to use our Services after those changes become effective, you agree to be bound by the updated Terms.
We reserve the right, without notice and in our sole discretion, to terminate your right to access or use our Services, and to block or prevent your future access to and use of our Services.
11. Governing Law
These Terms and any action related to these Terms will be governed by the laws of the jurisdiction in which FineProxy is based, without regard to its conflict of laws principles.
If you have any questions about these Terms, please contact us.
Last Updated on November 3, 2023